Privacy Policy

Privacy Policy - Streeva

Effective Date: [Insert Date]

This Privacy Policy governs the manner in which Streeva Lifestyle. Collects, uses, maintains and discloses information collected from users (each, a "User") of the www.houseofstreeva.com website ("Site"). This Privacy Policy applies to this website, official social media pages / handles / channels and all products offered by Streeva Lifestyle Pvt. Ltd.

Welcome to Streeva! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase with us. By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Information: When you make a purchase, register, or contact us, we may collect details such as your name, email address, contact number, billing address, and shipping address.
  • Payment Information: We process payments through secure third-party payment gateways. We do not store your full card details.
  • Account Information: If you create an account on our website, we will collect your login credentials and related information.
  • Browsing Data: We collect information about your activity on our website, such as IP address, browser type, device type, and browsing patterns. This is done to analyze user behavior and improve your experience.

2. How We Use Your Information

We use the information collected for the following purposes:

  • Order Processing: To process your orders, including payment verification, packing, shipping, and delivering your products.
  • Customer Support: To respond to your queries, requests, or concerns related to orders, returns, or other inquiries.
  • Personalization: To tailor your shopping experience by showing you recommendations based on your preferences.
  • Marketing: To send you newsletters, promotional emails, and offers (only if you opt-in to receive communications).
  • Compliance: To comply with legal obligations or protect our legal rights.

3. Sharing Your Information

We value your trust and do not share, sell, or rent your personal information to third parties unless necessary to fulfill our legal obligations or complete the services you request. Third parties may include:

  • Shipping & Delivery Partners: Information is shared only for the purpose of shipping your order.
  • Payment Gateways: Secure payment processing is done through trusted third-party payment providers.
  • Legal Requirements: Your information will only be shared when required by law, court order, or other legal processes.

We ensure that any third-party partners we share information with adhere to strict data protection agreements.

4. Data Protection & Security

We adopt appropriate data collection, storage, and security measures to protect your personal information. Our website uses SSL encryption to ensure your information is securely transmitted during transactions. While we do our best to safeguard your information, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your shopping experience on our website. Cookies are small files stored on your device that allow us to remember your preferences, analyze website performance, and provide personalized features. You can disable cookies in your browser settings; however, this may affect your experience on the website.

6. Your Rights & Choices

You have the right to:

  • Access Your Data: Request a copy of the personal information we hold about you.
  • Update Your Information: Modify or update any personal data that may be incorrect or incomplete.
  • Delete Your Information: Request the deletion of your personal data, subject to certain legal obligations.
  • Withdraw Consent: Opt-out of receiving marketing emails at any time by clicking the unsubscribe link in our communications.

To exercise any of these rights, contact our customer support team at:
📧 Email: support@streeva.com

7. Retention of Data

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Once the data is no longer needed, we will securely delete or anonymize it.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies if you share any personal information with them.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. The date of the last update will be indicated at the top of this page.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us:

📧 Email: support@streeva.com
📞 Contact Number: +91 XXXXXXXX

Your trust is important to us, and we are always here to help.

Thank you for trusting Streeva with your information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at houseofstreeeva@gmail.com or by mail using the details provided below:

This Privacy Policy is designed to comply with applicable laws and regulations and ensure the safety of your personal data. Your privacy is at the heart of what we do, and we’re committed to keeping it protected.